Prices are inclusive of VAT but exclude delivery charges. For full delivery details, please see www.bt.com/shop/delivery. Contact BT Shop at shop@bt.com, or write to Customer Services, BT Shop, Alpha Beta House, Enterprise Park, Horwich, Bolton, BL6 6PE.

Online Dispute Resolution: From time to time you may need to contact us to sort out a problem that you're having with us. We will try our best to work through any complaint or dispute that you may have with us. However, if we cannot do this, you may be able to refer the matter to a dispute resolution service (including an online dispute resolution service) and get an independent view. Click here to visit the ODR website.