Arranging a Courier Collection could never be easier. Simply pick a date, request the collection and we will collect it straight from your front door.

Please remember your RMA is only valid for 14 days so please return the item back to us as soon as possible.

When packaging your item, please make sure you include all original packaging, the item(s) are suitability packed for transits and the returns address and RMA are clearly labelled.

If you have any issue please contact a member of our Customer Service team on assistance@shop.bt.com