Useful Numbers for Technical Questions

Our customer advisers may not always have the niche technical expertise needed to resolve your issue, so we have provided the correct numbers to call for most eventualities.

Product RangePhone Number (Price per minute where applicable)Opening Hours
BT Aqua

BT Calypso 1100, 120, 225

BT Domus

BT Equinox 1200, 1350

BT Freelance XA100, XA200, XC100, XC200, XC500, XD100, XD110, XD500, XD510, 101, 501, XA2000, XA3000, XA5000, 3100 XD1100, XD1500/1550, XD5100, XD5500, XH2100

BT Freestyle 60, 65, 6, 50, 70, 80, 90, 100, 120, 120plus, 130, 1000, 1000 plus, 1025, 1100, 1100plus, 1200 Freestyle additional handset, 610, 650, 6100, 6300.

BT Elements

BT Edge 2100, 2500

BT Esprit 1200 & 1250

BT Glide

BT Lyric 1100, 2100, 2500

BT Mango

BT Quartet 1000, 1100, 1500, 3100, 3100 Twin, 3500, 3500 Twin, 3000

BT Reveal

BT Studio 100, 500, 1100, 1500, 2300 3100, 3500. Studio & Studio Twin

BT Synergy 500, 600, 700, 3100, 3200, 3105, 3205, 3505, 3500, 3000, 3005, 4100, 4500, 5100, 5500 & 6500

BT Zenith Flip
0800 1456789 Mon - Fri, 9:00 - 17:30
Sat, 9:00 - 14:00
BT Xeon 1500

BT Inspire 1500

BT Freelance XB2500, XD7500

BT Freestyle X200, 210, 225, 250, 310,350, 335, 710, 750, 2000, 2010, 2100, 2500, 2200, 3200, 3500, 2500, 4100, 4500, 7000 range

BT Diverse 6000, 7000 and 7000 Plus range

BT Paragon 510,550 & 650

BT Verve 410, 450 & 450 Plus

BT Studio 4100, 4500, 5100 & 5500 Studio Plus 4100, 4500, 5100 & 5500
0800 2182182 Mon - Fri, 9:00 - 17:30
Sat, 9:00 - 14:00
Voyager 2110/1065 (Now part of THD not Devices.) 0808 1007060 Mon - Fri, 9:00 - 20:00
Sat, 9:00 - 18:00
Diverse Repeater (Gigaset) 0808 1007337 Mon - Fri, 9:00 - 17:30
Baby Monitor Helpdesk (All models) 0808 1006554 Mon - Fri, 9:00 - 17:30
Sat, 9:00 - 14:00
BT Verve 500

Freelance XC1100 & 1500, XT3500

Graphite 1100, 1500, 2100, 2500 & 3500

Granite

Hudson 1100, 1500 & 1500 Plus

Stratus 1500

Edge 1500
0808 1006556 Mon - Fri, 9:00 - 17:30
Sat, 9:00 - 14:00
Fax Consumables 0808 1006996 Mon - Fri, 9:00 - 17:00
Voyager (Now part of THD not Devices.) 0808 100 7060 Mon - Sun, 8:00 - 23:00
eFrames 0808 1009889 Mon - Fri, 9:00 - 17:30
Sat, 9:00 - 14:00
In Touch Range (Closed April 2010. Calls now handled as O.O.W. by Cirrus Careline.) 0845 602 2442 Mon - Fri, 9:00 - 17:30
Sat, 9:00 - 14:00
Fax Products - Staffords 0906 0404152 (£1Min) Mon - Fri, 9:00 - 17:30
Sat, 9:00 - 14:00
Telephones - Discom Limited 0800 980 8999 Mon - Fri, 9:00 - 17:00

If you cannot find the option you require, don't hesitate to contact our Customer Helpline and we will gladly try to direct your call.