We're BT and EE`s online retailer for tech and electricals. Our team is on-hand to help EE Store customers who've bought an item from our online store, or have a pre-sales query relating to items on our website.
If your query relates to services from BT/EE then please visit the relevant link below.
BT Services – Get support with BT products and services
EE services - Help & Support
Any call back or email request we receive relating to services from BT/EE will be deleted with no response.
Need to speak to our Customer Service team?
We've included some ways you can get in touch:
Help guides
You can also take a look our help section where you'll find a range of help articles and FAQs.
Need to take it further?
If you've already contacted our Customer Service team and need to escalate the problem, please follow our complaints process.